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We promise:
We implement “Three guarantees ”for the quality of all purchased products. In one year, we provide the instruction to the installation and debug- to train the operator- Onsite Services- Regular on-site maintenance guide-Large-scale repair equipment.
1 Installation-spot guidance and training of the operator is free of charge.
2 Complete service network.
24 hour all-weather service hotline, we will apply you within 1 hour after picking the helpline, our service staff throughout the country will wait for your calling. We will arrive on site within 2 hours in the city, 12 hours in the province and 24 hours outside the province.
3 Pay a return visit to the customer regularly, check the situation of the device, instruct users how to maintain.
4 Convenient, swift spare part supply, make you have no worry.
Service supervision mechanism:
In order to offer high quality, swift service for users, our company has set up overall supervision mechanism.
1. Confirmation of user’s written permission: After each service, the after-sale attendants fill in a form record to trouble phenomenon, after confirmation by the user, the after-sale service personnel delivered this table to our Company, and the Quality Department will keep files.
2. Supervision system: our Company has set a service to oversee the hotline, used to track the quality of service.
3. Telephone complaints: Users can dial directly: 0516-83605829
We will apply you rapidly, for provide better service. |